FAQ

We provide comprehensive dental care under one roof — from routine exams and cleanings to implants, orthodontics, veneers, teeth whitening, dentures, extractions, root canals, emergency dentistry, and Botox. No outside referrals needed for most treatments.

Yes — we're always welcoming new patients at both of our Surrey locations. You can book online or call us at (604) 954-1823 to schedule your first visit.

We accept most major dental insurance plans and we're a registered CDCP provider. Our front desk team will help you understand your coverage and file claims on your behalf.

Your first appointment typically includes a comprehensive dental exam, digital X-rays, and a professional cleaning. We'll discuss your dental history, address any concerns, and create a personalized treatment plan.

You can book online through our website 24/7, call us at (604) 954-1823 during office hours, or visit our contact page to send us a message. We offer flexible scheduling Monday through Friday.

Dental implants are titanium posts surgically placed into the jawbone to serve as artificial tooth roots. Once the implant fuses with the bone — a process called osseointegration — a custom crown is attached to restore the look and function of a natural tooth.

Most adults with healthy gums and sufficient jawbone density are good candidates. During your consultation, we evaluate your oral health with X-rays and a thorough exam to determine if implants are the right option for you.

We use local anesthesia during the procedure so you won't feel pain while the implant is placed. Some mild soreness and swelling after surgery is normal and can typically be managed with over-the-counter pain relievers for a few days.

With proper care and regular dental checkups, dental implants can last 20 years or more — many patients keep them for a lifetime. Good oral hygiene and routine visits help ensure long-term success.

Coverage varies by insurance plan — some cover a portion of implant costs while others may not. The Canadian Dental Care Plan (CDCP) does not currently include implants. Our team will help you understand your benefits and discuss financing options.

A root canal treats infection or damage inside a tooth's pulp — the soft tissue containing nerves and blood vessels. It's needed when decay, a crack, or trauma allows bacteria to reach the pulp, causing pain or an abscess. The treatment saves the natural tooth rather than requiring an extraction.

Modern root canal therapy is no more uncomfortable than getting a filling. We use local anesthesia to ensure you're completely numb during the procedure, and most patients report feeling immediate relief from the toothache that brought them in.

Most root canals are completed in one to two appointments, each lasting about 60 to 90 minutes. The exact time depends on the tooth's location and the complexity of the root structure.

You may experience mild tenderness for a few days, which over-the-counter pain relievers can manage. Avoid chewing on the treated tooth until your permanent restoration is placed. Most patients return to normal activities the same day.

In most cases, yes. A crown is recommended after a root canal to protect and strengthen the treated tooth since it can become more brittle over time. We'll discuss the best restoration option during your treatment.

Dental fillings restore teeth damaged by cavities (tooth decay). We remove the decayed portion, clean the area, and fill it with a durable material that returns the tooth to its normal shape and function.

The lifespan depends on the material and location. Composite (tooth-colored) fillings typically last 5 to 10 years, while amalgam fillings can last 10 to 15 years or more. Regular checkups help us monitor your fillings and replace them before problems develop.

We use local anesthesia to numb the area completely before starting, so you shouldn't feel any pain during the procedure. Some patients experience minor sensitivity for a day or two afterward, which typically resolves on its own.

We offer composite resin (tooth-colored) fillings that blend seamlessly with your natural teeth, as well as amalgam (silver) fillings for back teeth where durability is key. We'll recommend the best option based on the cavity's location and size.

Maintain your regular brushing and flossing routine and avoid extremely hard or sticky foods for the first 24 hours. Attend your scheduled dental checkups so we can monitor the filling's condition over time.

Teeth are typically extracted when they're too damaged by decay or trauma to be restored with a filling or crown. Other common reasons include severe gum disease, crowded teeth before orthodontic treatment, and impacted wisdom teeth.

We numb the area thoroughly with local anesthesia before any extraction, so you'll feel pressure but no pain during the procedure. For more complex extractions, we discuss additional sedation options to keep you comfortable.

A simple extraction usually takes 20 to 40 minutes. Surgical extractions (such as impacted wisdom teeth) may take slightly longer. We'll give you a clear time estimate during your consultation.

Most patients feel significantly better within 3 to 5 days. Initial healing of the socket takes about 1 to 2 weeks. We provide detailed aftercare instructions and are available if you have any concerns during recovery.

Stick to soft foods like yogurt, soup, mashed potatoes, and smoothies for the first 2 to 3 days. Avoid hot liquids, straws, and crunchy or spicy foods that could disturb the healing site. Gradually return to normal eating as comfort allows.

We offer complete dentures for patients missing all teeth and partial dentures for those missing several teeth. Options include conventional removable dentures, immediate dentures (placed right after extractions), and implant-supported dentures for a more secure fit.

With proper care, a well-made set of dentures typically lasts 5 to 8 years. Over time, natural changes in your jawbone and gums may require adjustments or a reline. We recommend annual checkups to ensure your dentures continue to fit well.

Most patients adjust to their new dentures within 2 to 4 weeks. Speaking and eating may feel different at first, but practice and patience help. We schedule follow-up visits to make any needed adjustments for comfort.

Partial dentures clip onto remaining natural teeth, while complete dentures rely on suction and the shape of your gums. Denture adhesive can provide extra security. For the most stable option, ask us about implant-supported dentures.

The cost depends on the type of denture and materials used. We provide a detailed estimate during your consultation and offer financing options to help make treatment affordable. Some insurance plans and the CDCP cover a portion of denture costs.

Treatment time varies depending on the complexity of your case. Invisalign typically takes 6 to 18 months, while traditional braces may take 12 to 24 months. We'll give you a personalized timeline during your consultation.

Costs depend on the type of treatment and its complexity. We offer flexible financing through Beautifi to make orthodontic care accessible. Some insurance plans cover a portion — our team will help you maximize your benefits.

Invisalign uses clear, removable aligners that are virtually invisible, while traditional braces use fixed metal or ceramic brackets and wires. Both are effective — Invisalign offers more discretion and convenience, while braces may be better for complex cases.

For best results, wear your Invisalign aligners 20 to 22 hours per day, removing them only to eat, drink (anything other than water), brush, and floss. Consistent wear ensures your treatment stays on schedule.

Orthodontic treatment corrects crowded teeth, gaps, overbites, underbites, crossbites, and general misalignment. Straighter teeth aren't just cosmetic — they're easier to clean, which improves your long-term oral health.

Veneers are thin porcelain or composite shells bonded to the front surface of your teeth. They correct chips, cracks, gaps, discoloration, and minor misalignment — giving you a natural-looking, uniform smile.

Porcelain veneers typically last 10 to 15 years with proper care, while composite veneers last 5 to 7 years. Regular dental visits and good oral hygiene help maximize their lifespan.

The cost varies based on the material (porcelain vs. composite) and the number of teeth being treated. We provide a detailed quote during your consultation and offer financing to make your ideal smile achievable.

Porcelain veneers require removing a thin layer of enamel, so the process is generally not reversible. Composite veneers (bonding) are less invasive and may be reversible. We'll discuss both options so you can make the right choice for you.

Porcelain veneers are custom-made in a lab, offer superior stain resistance, and last longer. Composite veneers are applied directly in one visit, cost less, and can be repaired more easily. Both deliver excellent cosmetic results.

We use a concentrated bleaching gel that breaks down stains on the enamel surface. In-office treatments deliver faster, more dramatic results than over-the-counter products because we use professional-grade concentrations under controlled conditions.

Whitening is most effective on extrinsic stains caused by coffee, tea, wine, and tobacco. Intrinsic stains (from medication or trauma) may not respond as well. During your consultation, we'll assess your staining and recommend the best approach.

Yes — when performed by a dental professional, teeth whitening is safe and well-studied. Some patients experience temporary sensitivity, which usually resolves within a few days. We take precautions to protect your gums during treatment.

Results typically last 6 months to 2 years, depending on your diet and habits. Avoiding staining foods and beverages and maintaining good oral hygiene helps extend your results. Touch-up treatments are available when needed.

We offer in-office whitening for immediate results and custom take-home whitening trays for gradual brightening on your own schedule. Many patients combine both for the best outcome. Book a consultation to find the right option for you.

Our hygienists perform professional cleanings to remove plaque, tartar, and surface stains that regular brushing can't reach. They also screen for gum disease, take X-rays, apply fluoride, and provide personalized oral hygiene education.

Most patients benefit from a cleaning every 6 months. If you have gum disease or other risk factors, we may recommend more frequent visits — every 3 to 4 months. Your dental exam helps us determine the right schedule for you.

Even with excellent brushing and flossing, plaque hardens into tartar that only professional tools can remove. Regular cleanings prevent gum disease, cavities, and bad breath — and they catch potential issues before they become costly problems.

A regular cleaning (prophylaxis) removes buildup above the gumline and is preventive care. A deep cleaning (scaling and root planing) treats existing gum disease by cleaning below the gumline and smoothing tooth roots to help gums reattach.

Most patients experience little to no discomfort during a routine cleaning. If you have sensitive teeth or gum inflammation, we can apply a topical numbing gel to keep you comfortable throughout the appointment.

We recommend a comprehensive exam every 6 months for most adults and children. Patients with specific dental concerns may benefit from more frequent visits. Regular exams catch problems early when they're simpler and less expensive to treat.

Your visit includes a thorough examination of your teeth, gums, and mouth, along with digital X-rays to check for hidden issues. We screen for cavities, gum disease, oral cancer, and bite problems. A professional cleaning is typically included.

A combined exam and cleaning appointment usually takes 45 minutes to an hour. If additional X-rays or treatments are needed, it may take slightly longer. We respect your time and keep appointments running on schedule.

Many dental problems — including cavities, gum disease, and oral cancer — develop without obvious symptoms. Regular exams let us detect and address issues at their earliest stage, saving you time, discomfort, and money in the long run.

The cost depends on the services included (exam, X-rays, cleaning). Most dental insurance plans cover preventive visits, and the Canadian Dental Care Plan (CDCP) covers routine exams for eligible Canadians. Contact us for a detailed estimate.

Yes — dentists are highly trained in facial anatomy, making them well-qualified to administer Botox. In British Columbia, dentists with additional training can legally offer both therapeutic and cosmetic Botox treatments.

In our practice, Botox treats TMJ disorders, jaw clenching (bruxism), chronic headaches from muscle tension, and gummy smiles. It's also used cosmetically to smooth fine lines around the mouth and forehead.

Results typically last 3 to 4 months for cosmetic treatments and may last longer for therapeutic applications like TMJ relief. Maintenance appointments every few months help sustain your results.

Side effects are generally mild and temporary — slight bruising, swelling, or tenderness at the injection site. Serious complications are extremely rare when administered by a trained professional. We discuss all risks during your consultation.

Most insurance plans do not cover cosmetic Botox, but therapeutic Botox for conditions like TMJ or bruxism may be partially covered depending on your plan. We'll help you check your coverage and discuss payment options.

A dental emergency is any situation involving severe pain, uncontrolled bleeding, a knocked-out tooth, a broken jaw, or a swelling that affects breathing or swallowing. If you're unsure, call us — we'll help you determine if you need immediate care.

The most common emergencies we treat include severe toothaches, knocked-out or loose teeth, cracked or fractured teeth, lost fillings or crowns, abscesses (dental infections), and soft tissue injuries to the gums or lips.

Call our office immediately at (604) 954-1823. For a knocked-out tooth, gently rinse it and try to place it back in the socket or keep it in milk. For severe pain or swelling, apply a cold compress and take over-the-counter pain relief while you come in.

Head to the ER if you have a broken jaw, uncontrollable bleeding that won't stop with pressure, facial swelling that affects breathing, or a dental injury combined with a head injury. For most other dental emergencies, we can treat you faster and more effectively.

A minor toothache, a small chip with no pain, a lost filling that isn't causing discomfort, or slight gum soreness can typically wait for a regular appointment. However, don't ignore these — schedule a visit soon to prevent them from worsening.

We welcome most major dental insurance plans, including CDCP, NIHB, and MSSH. Please note that we do not accept IFHPC (Insurance for refugees). Coverage depends on your individual plan and how it's set up by your employer. Just provide us with your details, and we'll help you understand your benefits.

Payment is due at the time services are rendered. We accept a variety of payment methods, including cash and most major credit cards. The best option will depend on your treatment and total cost, and our team will walk you through it.

While we do not offer in-house financing, we've partnered with Beautifi to provide flexible payment options, including 0% financing for eligible treatments. You can learn more at www.beautifi.com. Be sure to speak with our office administrator when booking your appointment.

Yes, transparency matters. We're happy to provide detailed estimates before any treatment begins so you know exactly what to expect.

For patients without insurance or looking for added value, our membership plan offers predictable, affordable care. $599/year for individuals or $549/year for additional family members. Includes 2 dental exams, 2 cleanings, 1 set of X-rays, FREE emergency exams, and 10% off additional treatments (excludes implants, lab fees, and Invisalign).

The CDCP is a federal government program that helps eligible Canadians access dental care when they don't have private insurance. It covers essential dental services so cost doesn't stand between you and the care you need.

To qualify, you must be a Canadian resident with no access to private dental insurance and have an adjusted family net income under $90,000. Seniors 65+ were the first to be enrolled, with coverage expanding to other eligible groups.

The CDCP covers preventive and essential services including dental exams, cleanings, X-rays, fillings, extractions, dentures, and root canal treatments. Cosmetic procedures like whitening and veneers are generally not covered.

Co-payments depend on your income level. Canadians with family income under $70,000 pay no co-pay. Those earning between $70,000 and $79,999 pay 40%, and those between $80,000 and $89,999 pay 60% of the cost.

Eligible Canadians receive an invitation letter from the government with instructions to apply. You can apply online through the Government of Canada website or by calling 1-833-537-4342. Once approved, simply present your CDCP card at your appointment with us.